1. Who provides the service
Sales Level (saleslvl.club) is a service provided by Álvaro Domínguez Gómez, Tax ID (NIF) 47313162T, with address at Avenida Juan XXIII, 34, Málaga (Málaga), Spain. Contact: alvarodominguezgomez@gmail.com.
2. What Sales Level is
A sales training web game. Every day there is a challenge in which you talk, in up to 6 messages, to a fictional character generated by artificial intelligence in order to reach certain goals.
3. Access
- Without an account: you can play today's challenge for free. You must be at least 14.
- Free account: once you create it and confirm your email, you receive a daily email with the new challenge. You can turn it off in your dashboard or with the unsubscribe link in every email. You must be at least 14. Your games are saved to your account, but your history, streak and statistics are only shown with a subscription.
- With a subscription: you unlock your game history, streak and statistics on any device. You must be 18 or older. Features marked as "coming soon" are not part of what you purchase until they are released.
8. Acceptable use
You agree to:
- Use the game for its purpose: practising sales conversations.
- Not send insults, illegal content, repeated nonsense messages or requests unrelated to the game.
- Not try to manipulate the AI out of character, automate games or get around usage limits.
- Not share your account or try to access other people's data.
To protect the service, the system may automatically end a game played without an account that accumulates invalid messages, and may limit the number of games per connection. If you breach these terms seriously or repeatedly, we may suspend or cancel your account; if you have an active subscription, we will inform you and, where appropriate, refund the proportional part.
9. AI-generated content
- Characters, companies, products and situations are fictional. Any resemblance to reality is coincidental.
- Replies and assessments are generated by AI and may contain errors. The game is a training exercise and does not constitute professional advice.
- Do not enter real personal data or confidential information in the conversations.
10. Intellectual property
The game, challenges, texts, design and brand belong to the owner. Your messages are yours; you allow us to process them solely to provide the service. You may freely share the result image generated by the game.
11. Availability and changes to the service
We work to keep the service available at all times, but there may be interruptions for maintenance or reasons beyond our control. We may improve or modify the game. If a change significantly reduces what your subscription includes, we will notify you and you can cancel.
12. Liability
We are responsible for providing the service properly in accordance with the law. Nothing in these terms limits your rights under consumer protection law.
13. Changes to these terms
If we change these terms in a significant way, we will notify you in advance by email or on the website. Changes will not affect periods already paid.
14. Governing law, complaints and claims
These terms are governed by Spanish law. If you have any problem, please write to us first at alvarodominguezgomez@gmail.com and we will try to solve it. Official complaint forms ("hojas de quejas y reclamaciones") are available to consumers and can be requested at the same email address. If you are a consumer, you may go to the courts of your place of residence.